Refund Policy

Returns
Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you store credit or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Any items that have been personalized are non-returnable.
Additional non-returnable items:
Gift cards
Animal Toys

To complete your return, we require a receipt or proof of purchase.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return.

Sale items
Only regular priced items may be returned, unfortunately sale items cannot be returned for store credit or exchanged.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at initialstylesinc@gmail.com and send your item to: 6725 West Indiantown Road Suite 40 Jupiter Florida US 33458.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

Shipping
To return your product, you should mail your product to: 6725 West Indiantown Road Suite 40 Jupiter Florida US 33458

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.